Struggling to Find and Keep Top Talent?

Are you struggling to find qualified, motivated talent for your team? Support is available.

My name is Jean Norman Hayes, Founder of The Property Management Strategist, a Richmond-based consulting, training, and career placement company. With more than 30 years of multifamily industry expertise, I bring deep insight and proven results.

We don’t just consult—we build. We train your team, solve operational challenges, and develop the next generation of property management professionals who are ready to work from day one.

HOW WE SERVE THE INDUSTRY

◆ Operational Consulting — From vacancy challenges and lease-up strategy to staffing gaps and compliance audits, we step in and solve problems with decades of on-the-ground experience.

◆ Staff Training & Workforce Development — From leasing professionals to senior property managers, we deliver targeted training that produces real results. Our instructor-led and digital, self-paced programs cover compliance, HUD regulations, leasing operations, team leadership, and fair housing. Training is delivered through live sessions, on-demand digital products, and licensed coursework via the Heights App platform.

◆ Temporary & Contract Staffing — Need immediate coverage? Our staffing solutions connect communities with skilled, vetted property management professionals ready to perform. We provide trained, qualified, compliance-ready placement of property managers, leasing agents, and maintenance coordinators on a contract or interim basis—reducing operational risk during vacancies and transitions.

“Property management is more than maintaining buildings—it’s about building communities that thrive, developing careers, and creating opportunity. That is the mission of The Property Management Strategist.”
— Jean Norman Hayes, Founder

Whether you need a strategic partner, a training solution, staffing support, or want to invest in building tomorrow’s workforce, The Property Management Strategist is your resource. Let’s connect. Let’s build. Let’s grow this industry together.

www.pmstrategists.com ◆ [email protected]